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We normally ship out your order in 2-7 business days; even it is personalized (PLEASE NOTE THAT IT IS NORMALLY). It may take longer during
during certain seasons, such as mothers' day and Christmas. We do not guarantee or rush orders due to the nature of the business.
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If there is extra charge due to the value of content or
the weight, we will email you for approval first.
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In case that you do not receive your order after 6 weeks
after we have shipped to you, we will ship you a new one free of charge.
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